Frequently Asked Questions
Do you have any questions about our cleaning services?
Find all the answers you need in our Frequently Asked Questions (FAQ). We have gathered here the most common inquiries to provide you with clear and precise information about our services.
Simplify your cleaning experience with our comprehensive FAQ and feel free to contact us for any additional questions!
We can clean a wide range of upholstery fabrics, including sofas, armchairs, chairs, mattresses, carpets, rugs, and much more.
No, we use eco-friendly and environmentally safe cleaning products that are safe for you, your family, and your pets.
We recommend professional upholstery cleaning every 24 months, provided that your upholstery is regularly vacuumed.
You can get a free quote by contacting us by phone or filling out our online form. We will respond to you as soon as possible.
Yes, we offer flexible appointments, including outside of office hours, to accommodate your schedule. Except for the months of July and August, due to the high temperatures, our interventions are only done in the morning.
At our company, your trust is of utmost importance. We want to assure you that we are a reputable and legally established business. Indeed, we are duly registered with the Chamber of Commerce, which demonstrates our commitment to our professional activities.
Furthermore, we have a Liability Insurance (RC), which means that we take responsibility for any potential damages that may occur during our cleaning services. This insurance ensures your peace of mind and our dedication to the quality and seriousness of our services.
Please do not hesitate to contact us if you have any further questions or need more information about our company. We are here to provide you with all the necessary assurances to offer a reliable and professional cleaning experience.
We use advanced cleaning techniques and special stain removers to remove stubborn stains while preserving the color and texture of the fabric.
Yes, absolutely! We exclusively offer a home cleaning service for convenience and to save you any hassle. Your cleaning professional will come to your home with all the necessary equipment to perform a thorough and deep cleaning of your upholstery without having to move them.
We are delighted to be able to offer you our cleaning services in a wide range of regions. Our area of operation covers French-speaking Switzerland, including the entire canton of Vaud, Fribourg and Neuchâtel.
We also work in the cantons of Geneva, Valais, Jura and Bern.
Yes, we adapt our cleaning methods according to the type of fabric to ensure a deep cleaning without damaging delicate materials.
We recommend moving small objects and fragile items, but we will take care of moving heavy furniture before starting the cleaning.
Yes, our deep cleaning techniques are effective in eliminating unwanted odors, leaving your furniture fresh and clean.
We recommend avoiding household cleaners as they can damage the fabrics and cause additional problems. Opt for professional cleaning for optimal results.
We recommend allowing the furniture to dry completely before using it again. Avoid direct exposure to sunlight during drying.
Yes, we are fully insured to cover any damages during our interventions.
Yes, we offer discounts for cleaning multiple rooms or items.
Regularly vacuum the dust and debris, and wipe/absorb accidental stains immediately using absorbent paper to prevent them from setting in.
We use special cleaners and odor elimination techniques to effectively treat urine stains. Our products neutralize odors and remove stains while preserving the integrity of the fabric.